Senior Tech Services

Are you an experienced IT engineer ready to take the next step to a senior position?  We are looking to recruit an individual with a passion for IT, who has a broad experience in IT support.

Hotel Perfect is a well-established technical solutions provider to the hospitality industry.

This is an exciting and rewarding opportunity for a Technician/Engineer that wishes to explore and implement the latest technologies, whilst still operationally on hand for technical help desk escalations.

If you’re successful, your future work day could be in a role that provides great job satisfaction, a network of friendly but focused colleagues; and excellent facilities such as an on-site cafe, restaurant and gym.

Key Responsibilities

  • Monitor and Maintain operability of technical platforms
  • Provide IT assistance to internal and external clients
  • Assist 1st line technicians – prioritising tasks, both scheduled and customer support issues
  • Implement and maintain security best practices
  • Research deployment and installation improvements

Essential Skills and Experience

  • Microsoft Server Environments – 2012/R2/2016
  • Microsoft Desktop Environments – 7/8/10
  • Virtualisation Technologies – HyperV/VMware
  • Office 365
  • Network Troubleshooting – DNS/DHCP/VPN/NAT
  • Active Directory, Group Policy, Remote Desktop Services, Routing
  • Network Infrastructure – Remote Monitoring and Management
  • LAN/WAN Technologies
  • Business Class Wireless Solutions
  • An understanding of Microsoft SQL Server
  • A minimum of 3yrs working in a Technical Support position

Desirable Skills and Experience

  • Microsoft Certifications – e.g. Technology Specialist (MCSA/MCSE)
  • Comptia A+/Network +
  • Technical Industry Certifications/Degree Qualification
  • Full UK driving license


  • Holidays increase with length of service
  • Pension Scheme
  • Company car for site visits
  • Company social events
  • Innovative Work Environment

Job Type: Full-time

Salary: £25,000 to £28,000 /year


Please apply in writing with your C.V. and covering letter to: amanda.griffiths@hotelperfect.co.uk