What do you want from a Property Management System (PMS)? This will be a question you ask yourself when you’re in the market for a new PMS. But why shouldn’t you be asking yourself and your colleagues this question every month, or every week?
The most important thing when choosing a Property Management System is the provider and ensuring they can firstly offer all the functionality you require and secondly offer after-sales support to keep you at the forefront of the hospitality industry. Ensure you choose a PMS provider with the same ethos as your business. A PMS is no longer just about having a system to store bookings, you want to be ahead of your competitors, generate extra revenue, keep up with booking trends and understand guest behaviour. You need a PMS which enables you to achieve these goals.
At Hotel Perfect, the in-house development team are constantly building new features to add functionality to your PMS. A guest relationship management integration helps you build better guest relationships and generate more return business whilst cutting marketing costs. Secure payment processing assists with PCI compliance and an integrated online table management booking system helps you maximise revenue through your restaurant. Hotel Perfect’s support team all have hospitality backgrounds and offer 365 days cover, so your after sales support is also taken care of. Now is the time that a PMS should be giving you tools and features that you didn’t even know you needed.