…and how Cloud PMS can keep you in control.
The headlines over the past few days have scarcely been about anything other than the snowy weather conditions being experienced up and down the UK. The level of snowfall in the short amount of time is being branded as extreme, at least for British standards, and hotels all over are closing their doors either due to being too inaccessible to guests or because team members can’t get into work.
Luckily Hotel Perfect has a solution to this, Hotel Perfect Cloud PMS. The Cloud PMS can be accessed from anywhere on almost any device.
Communications are key in times of weather challenges, we recommend using the Guest Messaging and Guest Relationship Management modules in Hotel Perfect to ensure you can contact your guests quickly and effectively.
Using the Guest Messaging module you can quickly setup a new template message explaining that the hotel has been forced to close due to the snow. You can then send this to all your arrivals at the click of a button, either as a text message or email, or both.
Using the Guest Relationship Management module you can produce more heavily branded email communications to keep your guests updated and informed on the status of the hotel. This often includes imagery of the hotel covered in snow, what a great way of providing guests and potential guests with essential information as well as showcasing how beautiful your hotel looks in winter!
Customers on our Hotel Perfect Cloud system are able to continue to access guest data, make, amend or cancel room bookings and keep their guests informed, even if they don’t have power or broadband.
Whether you’re battening down the hatches or soldiering on, don’t let the snow affect your guest experience, let Hotel Perfect keep you in control.
To find out more about the benefits of our Cloud PMS, please call us on 0843 309 1601 or e-mail email@example.com.