…and how Cloud PMS can protect your business.
The widespread flooding in the North has affected some of our customers, some are without power and others have had to close for refurbishment. In the past when such disasters have occurred, we have only been able to help our customers in small ways, but with the Cloud this has now changed. Customers on our Hotel Perfect Cloud system are able to continue to access guest data, make or cancel bookings and keep their guests informed, even if they don’t have power or broadband. Hotel Perfect Cloud can be accessed from anywhere with an internet connection and on almost any device, so in the event of a flooded hotel, you could use Hotel Perfect on a mobile-data enabled tablet or you could even access it from another location. With the Cloud, your hotel can still function even when the worst has happened.
We live in an age where we rely on technology more than ever; the internet can now be reached in the most rural corners of our country. Statistics recently published by BT Openreach show a quadruple increase in average download speed from 5.2Mbps back in 2010 to 22.8Mbps today. With funding from the government for the Superfast initiative, fibre broadband is set to extend to 95% of the UK by the end of 2017.
We launched our Cloud PMS back in early 2014 which has enabled us to utilise new broadband capabilities to provide our customers with a cost-effective, lightweight and reliable hotel software solution. We have been supplying software to businesses in rural locations for over 20 years and with the rise of Cloud technology, we wanted to make use of the reliability and security benefits the Cloud allows us to pass on to our customers.
One of the many benefits of hosting business critical data within a cloud structure has been highlighted with the recent storms sweeping across Northern England and Scotland, when our customers have still been able to manage their bookings in Hotel Perfect either from another location or using mobile internet.
Loss of electricity to a business poses many difficulties and makes a manager’s job even harder. The risk of rooms selling online whilst you are unable to manage your availability and the inability to provide in-house guests with their room bills are just a few problems an electricity outage can cause. The despair of these events can be reduced with Hotel Perfect Cloud. Our Cloud PMS automatically pushes rates and availability to the OTA channels and hotel’s own Online Booking Engine, so any bookings received will automatically land in the calendar and availability will be automatically managed, therefore minimising the risk of overbooking. Automatic backups also run regularly so you can always be sure there’s a copy of up-to-date data kept safe. You are able to email guests their bills and keep financial information current. Using Hotel Perfect Cloud, you are able to provide the best service to your in-house and future guests whilst also keeping control of your bookings and data.
To find out more about the benefits of our Cloud PMS, please call us on 0843 309 1601 or e-mail firstname.lastname@example.org.