Really Lovely Rooms is a company specialising in room rentals for professionals in the Bristol area. They cater for both short and long term lets which have live-in housekeepers also.
Really Lovely Rooms ensures there’s fast Internet and fully equipped living spaces in all of their properties located in popular Bristol locations. Demand for professional living space accommodation is rather high and with all the benefits Really Lovely Rooms has to offer, they receive a large number of enquiries. As Really Lovely Rooms offers the option to search for good quality bedrooms for stays of a week or more as well as stays for six months and more, there’s always a lot of interest in the company and a high turnover of accommodation.
The reservation team is small and all work from home, meaning that the Really Lovely Rooms brand needed its staff to be able to access a hospitality management system from their own premises. The Really Lovely Rooms team had been using a shared Excel document to manage the lettings and details, meaning that the transition to an all-in-one Property Management System (PMS) was a dramatic that would provide multiple benefits.
What We Delivered
The Hotel Perfect Cloud PMS was put in place by the installation team before trainers taught the owner on a one-to-one basis. The owner had no previous experience with any PMS software and she now had the opportunity to work with the software first hand before teaching her own staff members how to utilise it. She was then able to select the most beneficial areas of the Hotel Perfect cloud-based hotel software and then teach them to her staff for daily use.
The Hotel Perfect Cloud PMS offers a simple user licence model that allows Really Lovely Rooms the ability to access the Cloud PMS and retrieve data easily and efficiently wherever they are. The owner can now use most devices to monitor the performance of the business, which is essential as so many staff work remotely.
Another important aspect of data management that the Hotel Perfect Cloud PMS software offered Really Lovely Rooms, was to be able to deliver detailed reports. The figures highlighted details pertaining to different rooms and accommodation types and helped the owner to deliver specific information to the team. Now, the Really Lovely Rooms staff are enjoying the flexibility and features the Hotel Perfect Cloud Based PMS offers the company and are able to manage all of their properties with ease in one smooth system.