The Marine have always worked with a manual system to manage their reservations. With a system upgrade they required software that didn’t just hold the guest database, it enhanced it. The advanced marketing feature is one of the many aspects of the system that attracted The Marine to Hotel Perfect.
Having a complex tariff meant that the versatile Dynamic Pricing feature within Version 5 was a huge appeal. They wanted a software provider that would offer them training and advice on how to manage reservations, marketing and groups; which is what we organise at install as standard.
From then it was an easy decision to also upgrade their EPoS with us at the same time.
What We Delivered
Hotel Perfect Version 5 was delivered by our approachable and professional team, who worked closely with members of staff to ensure that they felt confident working with both systems.
We carried out the training in small groups which enabled us to encourage the team to be very hands-on. The Marine Hotel’s bar and reception team were happy and settled into version 5 and EPoS by the time we left the site at the end of the install.