Bespoke Packages for Trencherman's Members

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Bespoke Packages Available for Trencherman's Members

An Exquisite PMS for Exquisite Hotels

If you are looking at switching your PMS it will most likely be because there are a number of reasons that your current system is not reaching your expectations. It is so important that your PMS fits in with YOUR business.

At Hotel Perfect, we believe that the best way of getting a system that works for you is to tailor to your specific needs, in just the same way you tailor the experience for your guests. With us, you are able to select and only pay for the features that are best for you.

Specialists in Superior Software

With over 25 years experience working closely with our customers, we have managed countless software migrations from other platforms. We know how crucial it is to minimize the impact, so that the day-to-day running of your hotel is not interrupted.

We understand how crucial your customer data is, therefore, we provide a full import of customer profiles from your old system, including full historic records, keeping your data entry to a minimum. We make sure that installations and migrations run as smoothly as possible, we do this by project managing the whole process and ensuring that your team is in the know every step of the way.

St. Michaels Resort - Trencherman's Member

Set in sub-tropical gardens, the luxury south facing beachside resort boasts airy, sea view rooms and is only a short stroll from Falmouth harbour.

After a recent £8 million redevelopment, it’s the facilities at St Michaels that really sets them apart. Home to the largest hydrothermal pool in the south-west, Cornwall’s largest destination spa.

Hotel Perfect have been working with St Michaels Resort for 20 years, we have been able to deliver their growing needs and expectations over the years, curating a close working relationship to offer additional modules and integrations to grow with their business.

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As Hotels start to look at reopening their doors and how they will work with the new normal of social distancing, hoteliers will be looking towards technology solutions for help. Keeping their guests and staff safe.

With the evolution of mobile hospitality apps like our contactless "Guest Check-in app," this is more than possible. The need for contact can be avoided altogether when guests can engage with the hotel and staff members from a smart device, allowing guest to have peace of mind and enjoy their stay at your hotel.

The pre-Check-in app is designed with this in mind, allowing the guests to perform a pre-check-in, which helps the hotel by giving them information and requirements. The advantages are: 

  • Great for social distancing.
  • Capture Guest Requirements.
  • Built-in Guest features.
  • Upsell in-room items such as Champagne, flowers etc.
  • Send requests to Housekeeping – eg. Extra pillows.
  • Book Lunch/Dinner reservations.
  • Capture Payment Card on Arrival.
  • Allow Guest to View and Settle room bills.
  • Provide Contactless 'Checkout.'
  • Stop gatherings and bottlenecks at reception desks.
  • Create additional check-in points for guests away from reception.

Mobile check in